Down payment is a deposit for earthmindedgem to start production on a future order. Once payment is receive you will receive a coupon code of equal value to place your order (via email).
Please add the specification of your order by adding a note at checkout:
- Center Stone (size and shape)
- Ring finger size
- Order date needed by
We stand behind our products and warrant that all items will be free from manufacturing defects for one year (damages caused to gemstones accidental or not, are not covered by our warranty). If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair and ship it back at no cost to you.
Within 60 days of shipment to our US, Canadian, UK, and Australian customers, we also offer one complimentary resizing for our standard ring styles, when within jeweler’s recommended sizing range, with free shipping back to you (does not include gold wedding band, contact us for details).
Production will take 2-3 weeks.
Delivery is free for all orders over $500 (within the U.S.). Otherwise, delivery is $10. International delivery is $50 and you may be responsible for custom duty and taxes. Once your product has shipped, it ususally takes 2 to 3 business days within the U.S. International may take up to 10 business days.
You can ***return your product up to 30 days after receiving your order. Please make sure that the products are not worn or damaged. (Return shipping cost is customer's responsibility)
***UPDATES FOR ALL PAYMENTS: AS A RESULT OF PAYMENT PROCESSOR'S NEW TERMS OF SERVICE, WE WILL NO LONGER RETURN ANY PAYMENT PROCESSORS FEE AS OF FEBRUARY 1, 2020. THEREFORE IN THE EVENT YOU WOULD LIKE TO CANCEL OR RETURN AN ORDER FOR A REFUND, WE WILL REFUND YOUR TOTAL ORDER MINUS 5% FOR THE TRANSACTION FEE.